Privacy policy
Effective Date: July 8, 2026
Three Notch'd Brewing Company ("Three Notch'd," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, use our online services, make purchases, join our loyalty program, communicate with us, or otherwise interact with Three Notch'd.
By accessing or using our website or providing us with your information, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide, including when you:
Visit our website
Place an online order
Purchase gift cards or merchandise
Join our loyalty program
Subscribe to emails or text messages
Make a reservation
Register for an event
Apply for employment
Contact us through forms, email, phone, or social media
Depending on your interaction with us, we may collect:
Name
Email address
Mobile and telephone number
Mailing address
Date of birth (where applicable)
Loyalty account information
Reservation details
Event registration information
Employment application information
Marketing preferences
Payment information (processed securely by third-party payment processors)
Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device type
Operating system
Referring website
Pages viewed
Date and time of visits
Website navigation patterns
Approximate geographic location
Session and usage information
This information helps us improve our website, understand customer behavior, and enhance your experience.
Cookies and Similar Technologies
We use cookies, pixels, tags, and similar technologies to:
Remember user preferences
Improve website functionality
Analyze website traffic
Measure marketing performance
Personalize content and promotions
Improve the effectiveness of advertising
We may use first-party and third-party analytics and advertising technologies.
You may manage or disable cookies through your browser settings; however, some portions of the website may not function properly if cookies are disabled.
How We Use Your Information
We use personal information to:
Process purchases and transactions
Fulfill online orders
Manage reservations
Administer our loyalty program
Process gift card purchases
Respond to customer inquiries
Provide customer service
Send receipts and order confirmations
Provide requested information
Communicate about events and promotions
Improve our products, services, and website
Analyze website performance and customer trends
Personalize customer experiences
Detect fraud and maintain security
Comply with applicable laws and legal obligations
Where permitted by law, we may also send promotional communications about new menu items, brewery news, events, rewards, special offers, and other marketing communications.
SMS and Voice Communications
If you provide your mobile or telephone number, you may choose to receive text messages and telephone communications from Three Notch'd Brewing Company.
These communications may include:
Reservation confirmations and reminders
Loyalty program updates
Rewards notifications
Order updates
Event information
Promotional offers
Customer service communications
Account notifications
Other business-related communications
Providing your consent to receive SMS or voice communications is not a condition of making a purchase.
SMS Opt-In
By voluntarily providing your mobile phone number and opting in where required, you expressly consent to receive SMS messages from Three Notch'd Brewing Company.
Message Frequency
Message frequency varies depending on your interactions with us.
Opt-Out
You may opt out of SMS communications at any time by replying: STOP
to any text message you receive from us.
Assistance
For assistance, reply: HELP or contact us using the information listed below.
Message and Data Rates
Message and data rates may apply based on your wireless carrier's plan.
How We Share Information
We do not sell your personal information. We may share personal information with trusted vendors and service providers who help us operate our business, including providers of:
Website hosting
Payment processing
Online ordering
Reservation management
Loyalty programs
Gift card services
Email marketing
SMS and voice communications
Customer support
Analytics
Marketing technology
Security and fraud prevention
Information technology services
These service providers are contractually required to use your information only to perform services on our behalf and to safeguard your information.
We may also disclose information:
To comply with applicable laws or legal processes
To protect our rights, customers, or property
To investigate fraud or security incidents
In connection with a merger, acquisition, financing, restructuring, or sale of business assets
Mobile Information
No mobile information, SMS consent data, or text messaging opt-in information will be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.
Information may be shared only with service providers supporting our messaging services and business operations as necessary to provide those services.
Marketing Communications
If you subscribe to receive marketing communications, we may send information regarding:
New menu items
Beer releases
Brewery news
Events
Promotions
Loyalty rewards
Seasonal offerings
You may unsubscribe from marketing emails at any time using the unsubscribe link contained in those emails. SMS communications may be discontinued at any time by replying STOP.
Data Retention
We retain personal information only as long as necessary to:
Provide requested products and services
Maintain customer relationships
Operate loyalty programs
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain appropriate business records
When information is no longer needed, it is securely deleted or anonymized where appropriate.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While we work to protect your information using commercially reasonable security measures, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where applicable
Opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review the privacy policies of any site you visit.
Children's Privacy
Our website, products, and services are intended for individuals who are at least twenty-one (21) years of age where required by law. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child in violation of applicable law, we will promptly delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. When changes are made, we will update the Effective Date at the top of this page. Continued use of our website following the posting of changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Three Notch'd Brewing Company
520 2nd Street SE
Charlottesville, VA 22902
Email: info@threenb.com
Website: www.threenotchdbrewing.com
Mobile Messaging Privacy Notice
Three Notch'd Brewing Company respects your privacy.
Your mobile phone number and SMS consent information will be used solely to deliver the text messaging services you have requested. No mobile information, text messaging opt-in data, or SMS consent will be sold or shared with third parties or affiliates for marketing or promotional purposes. Wireless carriers are not responsible for delayed or undelivered messages. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.